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Privacy Policy

Mihan Aromatics Privacy Policy

Last Updated: 05/02/2025

Mihan Aromatics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information to enhance your experience and process your transactions. The types of information we collect include:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses.

  • Payment Information: Credit/debit card details and payment processing information (handled securely via third-party providers).

  • Order History: Details of purchases, including products bought and transaction dates.

  • Website Usage Data: IP address, browser type, device details, pages visited, and time spent on our site.

  • Marketing Preferences: Information regarding email subscriptions and promotional preferences.

  • Customer Support Communication: Messages and inquiries sent to our team.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders, including shipping and payment confirmation.

  • To communicate with you regarding your orders, inquiries, or customer service requests.

  • To improve our website’s functionality and enhance your user experience.

  • To send promotional offers, marketing emails, and product updates (with your consent).

  • To analyze site traffic and customer behavior to optimize our marketing efforts.

  • To comply with legal obligations, such as fraud prevention and tax requirements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Payment Processors: To securely process transactions (e.g., Stripe, PayPal, or other trusted providers).

  • Shipping Partners: To deliver your orders accurately and efficiently.

  • Marketing Platforms: For email campaigns and customer engagement (e.g., Klaviyo, Meta, Google Ads).

  • Legal Authorities: If required by law or to protect against fraudulent activities.

All third-party service providers used by Mihan Aromatics are required to uphold the confidentiality and security of your personal information.

4. Data Retention & Security

  • We store your personal data securely for as long as necessary to fulfill the purposes outlined in this policy.

  • Sensitive payment information is never stored on our servers and is encrypted using industry-standard security measures.

  • We implement security measures such as SSL encryption and secure login protocols to protect your data from unauthorized access.

5. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access & Correction: You may request a copy of the data we hold and correct any inaccuracies.

  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.

  • Data Deletion: You may request that we delete your personal information, subject to legal and operational requirements.

To exercise any of these rights, please contact us at info@mihanaromatics.com.


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